{"id":1627,"date":"2026-09-19T13:59:25","date_gmt":"2026-09-19T13:59:25","guid":{"rendered":"https:\/\/3d-atelier.be\/faq\/"},"modified":"2026-09-19T13:59:25","modified_gmt":"2026-09-19T13:59:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/3d-atelier.be\/en\/faq\/","title":{"rendered":"Veelgestelde vragen"},"content":{"rendered":"<style id=\"atl-faq-css\">\r\n.atl-faq{max-width:none!important;margin:0!important;background:#F7F2EB;padding:64px 32px 72px;font-family:\"IBM Plex Sans\",sans-serif;color:#211E1A;scroll-margin-top:90px}\r\n.atl-faq *{box-sizing:border-box}\r\n.entry-content:has(.atl-faq){max-width:none!important;padding-left:0!important;padding-right:0!important}\r\n.atl-faq__inner{max-width:820px;margin:0 auto}\r\n.atl-faq__kicker{display:inline-flex;align-items:center;padding:5px 12px;border-radius:999px;font-size:11.5px;font-weight:700;background:#EFE7DB;color:#6B6258;border:1px solid #E2D8C9;margin:0 0 14px}\r\n.atl-faq h1{font-family:\"Space Grotesk\",sans-serif;font-size:40px;line-height:1.15;font-weight:700;color:#211E1A;margin:0 0 28px}\r\n.atl-faq details{background:#FDFBF7;border:1px solid #E7DFD4;border-radius:12px;margin:0 0 12px}\r\n.atl-faq summary{cursor:pointer;list-style:none;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px;font-family:\"Space Grotesk\",sans-serif;font-size:17px;font-weight:700;line-height:1.35;color:#211E1A}\r\n.atl-faq summary::-webkit-details-marker{display:none}\r\n.atl-faq summary::after{content:\"+\";flex:none;font-size:24px;line-height:1;font-weight:400;color:#B24A2E;transition:transform .2s}\r\n.atl-faq details[open] summary::after{content:\"\\2212\"}\r\n.atl-faq summary:focus-visible{outline:2px solid #B24A2E;outline-offset:2px;border-radius:12px}\r\n.atl-faq details[open]{border-color:#B24A2E}\r\n.atl-faq__a{padding:0 20px 18px;font-size:16px;line-height:1.6;color:#4A443C}\r\n.atl-faq__feedback{margin-top:36px;background:#FDFBF7;border:1px solid #E7DFD4;border-radius:12px;padding:24px 20px}\r\n.atl-faq__feedback h3{font-family:\"Space Grotesk\",sans-serif;font-size:20px;font-weight:700;margin:0 0 6px;color:#211E1A}\r\n.atl-faq__feedback p{margin:0 0 16px;font-size:15px;line-height:1.55;color:#4A443C}\r\n.atl-faq .forminator-ui .forminator-button-submit{background:#B24A2E!important;border-radius:999px!important;font-family:\"IBM Plex Sans\",sans-serif!important;font-weight:600!important;color:#fff!important}\r\n.atl-faq .forminator-ui .forminator-button-submit:hover{background:#963C24!important}\r\n.atl-faq .forminator-ui input,.atl-faq .forminator-ui textarea{font-family:\"IBM Plex Sans\",sans-serif!important}\r\n.atl-faq .forminator-ui .forminator-label{font-size:14px!important}\r\n@media(max-width:600px){.atl-faq{padding:44px 16px 52px}.atl-faq h1{font-size:30px}.atl-faq summary{padding:16px;font-size:16px}.atl-faq__a{padding:0 16px 16px}.atl-faq__feedback{padding:20px 16px}}\r\n<\/style><section id=\"faq\" class=\"atl-faq\" aria-labelledby=\"atl-faq-title\"><div class=\"atl-faq__inner\"><span class=\"atl-faq__kicker\">FAQ<\/span><h1 id=\"atl-faq-title\">Frequently asked questions<\/h1><details name=\"faq\"><summary>Which files can I submit?<\/summary><div class=\"atl-faq__a\">STL is the most common format. Don&#039;t have a file? Send us a photo and we&#039;ll look at the options.<\/div><\/details><details name=\"faq\"><summary>How quickly will I get a quote?<\/summary><div class=\"atl-faq__a\">Within 48 hours, free and without obligation.<\/div><\/details><details name=\"faq\"><summary>What is the maximum size you can print?<\/summary><div class=\"atl-faq__a\">330 x 320 x 325 mm (WxDxH). Larger objects can be split into parts that are screwed or glued together.<\/div><\/details><details name=\"faq\"><summary>Which materials do you use?<\/summary><div class=\"atl-faq__a\">PLA as standard, PETG is also possible. ABS and ASA on request for extra-strong or UV-resistant parts.<\/div><\/details><details name=\"faq\"><summary>How long does delivery take?<\/summary><div class=\"atl-faq__a\">3-5 working days after ordering, shipping throughout Belgium.<\/div><\/details><details name=\"faq\"><summary>Can I have my own design printed?<\/summary><div class=\"atl-faq__a\">Yes \u2014 upload your file via the quote request, or configure directly in the shop if it&#039;s a coupling, gear or similar part.<\/div><\/details><details name=\"faq\"><summary>My part is no longer available and I don&#039;t have a file \u2014 can you still make it?<\/summary><div class=\"atl-faq__a\">Send a photo (preferably with a ruler next to it, or send in the original part) and we&#039;ll see whether a replica is feasible.<\/div><\/details><div class=\"atl-faq__feedback\"><h3>Can't find your question?<\/h3><p>Let us know \u2014 completely anonymous, no account or email needed.<\/p><div class=\"forminator-ui forminator-custom-form forminator-custom-form-1626 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-1626\" data-uid=\"6abf92d8b5389\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-1626\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-1626 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"1626\"\n\t\t\t\t data-color-option=\"theme\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6abf92d8b5389\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6abf92d8b5389\" id=\"forminator-field-textarea-1_6abf92d8b5389-label\" class=\"forminator-label\">Your question <span class=\"forminator-required\">*<\/span><\/label><span id=\"forminator-field-textarea-1_6abf92d8b5389-description\" class=\"forminator-description\"><span data-limit=\"1000\" data-type=\"characters\" data-editor=\"\">0 \/ 1000<\/span><\/span><textarea name=\"textarea-1\" placeholder=\"Type your question here\u2026\" id=\"forminator-field-textarea-1_6abf92d8b5389\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" maxlength=\"1000\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6abf92d8b5389\" id=\"forminator-field-email-1_6abf92d8b5389-label\" class=\"forminator-label\">Email (optional \u2014 only fill in if you want a reply)<\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"your@email.com\" id=\"forminator-field-email-1_6abf92d8b5389\" class=\"forminator-input forminator-email--field\" data-required=\"\" aria-required=\"false\" autocomplete=\"email\" \/><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Send<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"656252ff00\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/1627\" \/><input type=\"hidden\" name=\"form_id\" value=\"1626\"><input type=\"hidden\" name=\"page_id\" value=\"1627\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/3d-atelier.be\/en\/faq\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><label for=\"input_3\" class=\"forminator-hidden\" aria-hidden=\"true\">Please do not fill in this field. <input id=\"input_3\" type=\"text\" name=\"input_3\" value=\"\" autocomplete=\"off\"><\/label><\/form><\/div><\/div><\/section><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Which files can I submit?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"STL is the most common format. 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